Laptop (Windows/macOS) and reliable internet.
Google or Microsoft 365 (Docs/Word, Slides/PowerPoint).
Access to email and a chat/collaboration tool (e.g., Gmail/Outlook, Slack/Teams).
Microphone and camera for role-plays and presentations.
Recommended: Grammarly/Hemingway (writing aid) and Canva (visuals/templates).
Bring a real stakeholder scenario (client, partner, team, regulator) for practice.
Business activities demand clear, consistent, and effective communication across internal teams and external stakeholders. This practical program strengthens your writing, speaking, listening, and presentation skills so you can build trust, reduce friction, and drive results. Through frameworks, role-plays, and templates, you’ll learn to tailor messages to different audiences, manage difficult conversations, and deliver compelling presentations that move people to action.
By the end of the course, you will be able to:
Analyze audiences and craft purpose-driven messages with the right tone and medium.
Write clear emails, memos, proposals, and executive summaries that get responses.
Design and deliver confident presentations with strong storytelling and visuals.
Lead effective meetings: agendas, facilitation, note-taking, decisions, and follow-ups.
Handle difficult conversations (feedback, conflict, objections) with empathy and clarity.
Communicate across cultures and functions, avoiding jargon and bias.
Build a simple stakeholder communication plan with channels, cadence, and KPIs.
Use digital tools (email, chat, video) professionally, including etiquette and security.
Apply crisis and issue-response basics: holding statements, approvals, and spokespeople.
Measure communication effectiveness and iterate using feedback and metrics.
As the Super Admin of our platform, I bring over a decade of experience in managing and leading digital transformation initiatives. My journey began in the tech industry as a developer, and I have since evolved into a strategic leader with a focus on innovation and operational excellence. I am passionate about leveraging technology to solve complex problems and drive organizational growth. Outside of work, I enjoy mentoring aspiring tech professionals and staying updated with the latest industry trends.
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